Does Your Current In-House IT Team Have the Expertise?

IT support comprises professionals with diverse expertise. These experts play crucial roles in your IT support setup.

A substantial amount of your resources goes into your internal IT department. You need to ensure that you are enjoying these investments. Having the right IT support personnel is crucial to ensure you use your IT support to achieve your goals.

Can you substitute your cloud architect for a developer?

Each employee has separate responsibilities and qualifications. Your IT department comprises many critical employees that can help you achieve your goals.

Clients always ask Alliance Technology Partners how they can assess their internal IT personnel expertise and see if it matches their organizations’ current IT needs. Well, it’s not really that hard to find out, there are so many indicators to help you find out. Alliance Technology Partners provides IT support and technology management. This article will help you discover if your current in-house IT support has the expertise you need.

In House IT Experts

Why Does Your In-House IT Support Need Expertise?

Are you looking forward to scaling your business? Does your internal IT staff have the essential qualifications to handle your networks? Do you trust them to deal with cybersecurity threats?

Organizations are turning to different employees to provide support for their systems. All IT workers play a crucial role. Without the help of each IT staff, you may not enjoy the benefits of these innovations.

What You Should Expect From an Internal IT Team With Expertise

You need to have the right personnel for your in-house IT team. This requirement enables you to enjoy IT support.

Does your current in-house IT support have the expertise?

An internal IT team with expertise does the following.

  • Cybersecurity Management: cybersecurity continues to be a critical area for organizations. Attackers are improving their cyberattacks. Companies that do not prioritize cybersecurity often fall victim to breaches. A security breach can cause data losses, downtimes, ransom demands, and damage your reputation. The average cost of a cyberattack is $1 million, which shows how expensive it can be. How can you avoid these attacks? Having IT staff with expertise can help you prevent most cyberattacks. The personnel will implement a cybersecurity protocol that protects you. They will analyze your network, identify vulnerabilities, and patch them. Keeping up with changing threats is also crucial to safeguard your system. In case there is a breach, IT employees with expertise act to reduce the destruction it causes.
  • Provides Compliance: technological innovations have varying effects on society. Data protection, pollution, and updates have become crucial issues today. Authorities draft and amend regulations to ensure IT practices are ideal. Organizations that do not comply with these laws risk substantial fines or suspensions.  An internal IT team with expertise ensures compliance with these IT sector regulations. They help the company develop policies and implement protocols compliant with these laws. The team keeps up with changes in legislation and spots any non-compliance.
  • Keeps up With Innovations: the IT industry is always changing. Developers are improving their programs, and hardware providers are enhancing or creating new equipment. These innovations help users enjoy the benefits of IT and solve existing challenges.  An internal IT team with expertise keeps up with innovations. They are careful to know that not every development works with your IT infrastructure. The team looks at the advancements, identifies those that would benefit you, and recommends them. This awareness enables you to invest in areas that yield results.
  • Matches IT Support With Your Changing Needs: your IT needs are developing. You may need capacity for more users of your networks, new infrastructure, or enhanced cybersecurity. If your IT support does not satisfy these needs, their ineptitude disrupts your operations.  An internal IT team with expertise keeps up with your changing needs. The staff provides IT solutions and IT support that meet your requirements. This support enables you to enjoy IT support to achieve your organizational goals.

Risks of Relying on an Internal IT Team Without Expertise

IT support is crucial for your organization. Get the right personnel to avoid these risks.

  • Users and customers being demoralized because of your inefficient system.
  • Downtimes caused by unsatisfactory network performance.
  • Falling victim to cybersecurity attacks.
  • Failure to rectify problems causing more frustrations for your staff and customers.
  • Unsatisfactory solutions to problems leading to unnecessary expenditures, such as hiring an external IT support when you did not plan for it.

What Can You Do if Your Internal IT Team Does Not Have the Expertise?

You have many options to address your staff not having expertise. One alternative you can consider is getting support for your internal IT team. Marketing service providers (MSPs) offer hybrid setup, enabling organizations to enjoy in-house and outsourced IT support.

The hybrid model helps organizations get support for their in-house IT teams. This setup enables the companies to cover the deficit of their staff with outside help.

A hybrid model can have many benefits for your organization.

  • It Is Cheaper Than Hiring the Staff You Need on a Full-Time Basis: The salary for IT personnel in the U.S. is $35,000–135,000 per year. This sum does not include benefits, such as paid vacation and overtime. You can outsource the functions to an MSP for $15,000–50,000 per year.
  • It Enables You to Use Experienced Professionals: MSPs’ employees have experience with various networks. They deal with many clients with diverse systems. Hiring them can help you enjoy this exposure. They can identify problems early, solve your challenges, and train your employees.
  • You Can Keep Your In-House IT Team: The internal staff offers many benefits to you. They may be available during their shifts, have experience with your network, and you can invest in them. With the hybrid model, you can continue to enjoy these benefits while getting help for areas they need support.
  • You Can Deploy Your Internal IT Team to Essential Areas: The hybrid model enables you to avoid stretching your in-house staff. You can post them to areas where they are most valuable and leave the areas that challenge them with the external team.

Alliance Technology Partners provides IT services to organizations in St. Louis and Grand Rapids. We offer cybersecurity, strategic IT consulting, and cyber-insurance. Our support is reliable, and we tailor solutions to satisfy your needs.

Ready to Backup Your Inhouse Team With a Fleet of IT Experts

We can support your in-house IT team. Our flexible contracts mean you can end our arrangement — it is unlikely because we satisfy our clients, and clients rate our services highly.

Contact us now and let us help keep your business technology running strong.

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