| Product Line | Standard Warranty | Care Pack Part Number | Care Pack Description | Price |
| Pocket PCs | 1 year pick-up and return | UD738E | Pick-up and Return Service - 3 years Extend a one-year base warranty to three-year pick-up & return service for refurbished iPAQ pocket PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer. Service hours are 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays and calls for a three day turn-around time. |
$ 75.00 |
| Notebooks, Tablet PCs, Mobile Workstations & Mobile Thin Clients | 1 year pick-up and return | UD739E | Pick-up and Return Service - 3 years Extend a one-year base warranty to three-year pick-up & return service for refurbished HP business notebooks and tablet PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer. Service hours are 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays and calls for a three day turn-around time. |
$ 119.00 |
| UD740E | Pick-up and Return Service w/ Accidental Damage
Protection - 3 years Extend a one-year base warranty to three-year pick-up & return service with Accident Damage Protection for refurbished HP business notebooks and tablet PCs. HP picks up, repairs or replaces (excludes batteries) and returns unit to customer. Service hours are 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays and calls for a three day turn-around time. |
$ 268.00 | ||
| UD741E | 9x5 next business day on-site coverage - 3 years Extend a one-year base warranty to three-year next business day hardware support (excludes batteries) for refurbished HP business notebooks (not available on all notebook models). Next business day on-site response service available from 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays. Note: On-site service not available for nx90xx-series notebooks. |
$ 199.00 | ||
| U7875E | 9x5 next business day on-site - 4 years Extend a one-year base warranty to four- year next business day hardware support (excludes batteries) for refurbished HP business notebook (not available on all notebook models). Next business day on-site response service available from 8:00 a.m – 5:00 p.m., Monday – Friday, excluding HP holidays. Note: On-site service not available for nx90xx-series notebooks. |
$ 318.00 | ||
| UC282E | On-site Service w/ Accidental Damage Protection - 3
years Extend a one-year base warranty to three-year next business day hardware support with Accident Damage Protection for refurbished HP business notebook (not available on all notebook models). Next business day on-site response service available from 8:00 a.m – 5:00 p.m., Monday – Friday, excluding HP holidays. Note: On-site service not available for nx90xx-series notebooks. |
$ 349.00 | ||
| Workstations | 1 year on-site next business day | UD742E | 9x5 next business day on-site coverage - 3 years Extend a one-year base warranty to three-year next business day hardware support for refurbished HP workstations (CPU only). Next business day on-site response service available from 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays. |
$ 199.00 |
| Desktops | 1 year on-site next business day | UD743E | 9x5 next business day on-site coverage - 3 years Extend a one-year base warranty to three-year next business day hardware support for refurbished HP business desktop PCs (CPU only). Next business day on-site response service available from 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays. |
$ 99.00 |
| Thin Clients | 1 year pick-up and return | UD744E | Return to HP Service - 3 years Extend a one-year base warranty to three-year 'return-to-HP' service for refurbished HP Thin Clients (CPU only). Customer delivers unit to authorized HP repair center and HP repairs and returns unit to customer. Three-day turn around time from 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays. |
$ 69.00 |
| Commercial Monitors | 1 year on-site next business day | UH728E | 9x5 next business day on-site coverage - 3 years Extend a one-year base warranty to three-year next business day onsite for refurbished HP business monitors. Next business day on-site response service available from 8:00 a.m. – 5:00 p.m., Monday – Friday, excluding HP holidays. |
$ 69.00 |
HP
Warranty Upgrades (CarePacks)